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Privacy Policy

Last Updated: 18/2/2025

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Clevra AI (“we,” “us,” or “our”) operates the https://www.clevra.ai/ website (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or interact with our services.

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1. Information We Collect

  • Personal Data

    • Contact Information: Name, email address, phone number (if provided), and company details when you fill out our forms or contact us.

    • Account Information: If you create an account, we may collect login credentials and any additional profile details you choose to provide.

  • Usage Data

    • Device & Browser: IP address, browser type, device information, operating system, and location data (if enabled).

    • Site Interactions: Pages viewed, time spent on each page, clicks, and other actions to help us improve user experience.

  • Cookies & Tracking Technologies

    • We use cookies, web beacons, and similar tools to store and track information. These enable certain features on the Site and help us analyze website traffic. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

  • Provide & Maintain Our Service

    • Respond to inquiries, deliver requested content, and personalize user experiences.

  • Improve & Analyze

    • Monitor usage trends, diagnose technical issues, and enhance user interface or Site performance.

  • Communications

    • Send newsletters, updates, or marketing materials if you opt in. You can unsubscribe from these communications at any time.

  • Legal & Regulatory Compliance

    • Fulfill our obligations under applicable laws, regulations, contractual requirements, or respond to lawful requests from authorities.

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3. Disclosure of Your Information

We do not sell or lease personal data to third parties. We may share information in the following circumstances:

  • Service Providers

    • Trusted vendors or contractors who assist us in operating the Site, conducting our business, or servicing you. These providers must keep your information confidential and use it solely for the agreed-upon services.

  • Legal Requirements

    • If required by law or a valid legal process, we may disclose personal data to comply with subpoenas, court orders, or governmental requests.

  • Business Transfers

    • In the event of a merger, acquisition, or asset sale, your data may be transferred to a new entity in accordance with applicable privacy laws.

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4. Data Security

We employ reasonable security measures—such as encryption, firewalls, and access controls—to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it.

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6. Your Rights & Choices

  • Access & Correction

    • You may request to access, correct, or update your personal data at any time by contacting us.

  • Opt-Out of Marketing

    • You can unsubscribe from marketing communications by following the instructions in our emails or by contacting us directly.

  • Cookie Management

    • Most browsers allow you to refuse or accept cookies. Blocking cookies may affect site functionality and user experience.

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7. International Data Transfers

If you are located outside Singapore, please note that information we collect may be processed or stored in countries that may have different data protection regulations. We strive to ensure an adequate level of protection for your personal data wherever it is processed.

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8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before sharing personal data.

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9. Children’s Privacy

Our Site is not intended for children under the age of 13 (or the equivalent minimum age under applicable law). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate measures.

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10. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or relevant laws. The Effective Date at the top indicates when the latest revisions were made. Your continued use of our Site after any modifications signifies your acceptance of the updated policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

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